The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 629 |
| Houston, TX | 356 |
| Washington, D.C., DC | 258 |
| Philadelphia, PA | 258 |
| Seattle, WA | 246 |
| Atlanta, GA | 209 |
| Denver, CO | 195 |
| Salt Lake City, UT | 190 |
| Sacramento, CA | 155 |
| San Francisco, CA | 141 |
| Detroit, MI | 134 |
| Miami, FL | 133 |
| Indianapolis, IN | 132 |
| Orlando, FL | 132 |
| Minneapolis, MN | 121 |
| Boston, MA | 107 |
| Brooklyn, NY | 107 |
| Portland, OR | 106 |
| Oakland, CA | 89 |
| Jacksonville, FL | 88 |
| Pittsburgh, PA | 84 |
| Baltimore, MD | 72 |
| New York City, NY | 67 |
| Tampa, FL | 66 |
| Nashville, TN | 50 |
| Reno, NV | 50 |
| San Jose, CA | 49 |
| Fort Myers, FL | 42 |
| Tacoma, WA | 42 |
| Saint Paul, MN | 38 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Payton (@PSlatt97) reported @Xfinity s monopoly on internet has to stop... How ******** the gonna just laugh when we ask why are bill went up 30 bucks and the internet cuts 3 time a week.
- Molly Fla #resist (@legalchic7) reported
@Xfinity Imagine having constant service issues & then having a promotion expire and have to pay more for crappy service. And being told there are no promos avail. at this time but to check back in 2 weeks. To constantly being told that there is an “issue in my area“ 1/
- Art Vandelay (@drazenfor3) reported
@billho888 Right now Comcast & chargers are solely focused on increasing mobile base but not bundling with internet . Plans are phenomenal and they will continue to grow that base , but its complicated . Example:charter has diff billers for core & mobile . Diff internal support as well
- Less Enthused Caps Fan (@juliejmoses) reported
Two days in a row now, my @xfinity speeds have been around 2 Mbps. I can't WFH. Now who is going to be in trouble, me or Xfinity?
- MaryPopeHandy (@MaryPopeHandy) reported
Comcast service was restored after being off for at least 12 hours yesterday in Silicon Valley (and something similar happened a month ago). Anyone know what happened? Hackers? #comcastdown #comcastoutage
- Not Hot Takes (@NotHotTakes) reported
@acer70195 @DePaulHoops They signed an agreement to start carrying the ACC Network on 11/30/2021, but no date yet to when it will be added. Just a real bang up job by the ACC to miss an entire football season and entire non-conference basketball season on Xfinity.
- Eric Sproull (@eric_sproull) reported
@NCAAVolleyball Putting these regional games only on ESPNU is ridiculous @NCAAVolleyball. We're pretty tech-savvy and subscribe to many platforms and CANNOT WATCH THESE GAMES - not on our Hulu, not on our ESPN+, and not via our Xfinity/Comcast subscription. AWFUL. Am I missing something?!?!?
- Doggo33 (@Doggo331) reported
@TruthHappens316 @RealGlenMacnow xactly...comcast worries about P.C. garbage like woman announcers implanted and statues taken down, all the while the SHEEP keep attending
- SavagePenguin (@SPenguin88) reported
Imagine @Xfinity actually having internet that works correctly for more than a day..... won't stay connected again and my 35mbs upload is .5.... They say there is no issues can't say I'm surprised they even say that when modems are fried....
- Molly Fla #resist (@legalchic7) reported
@Xfinity to having to have your equip replaced three times. To having to have service techs come out repeatedly within the first year of residency, and then CHARGE me to fix what they could not figure out on the phone, tho they reversed that undisclosed charge 2/
- Xfinity Support (@XfinitySupport) reported
@chrisbchicken32 Hello, very sorry to learn about the high pricing. Please send Xfinity Support a direct message with your full name and service address. We can look into that for you! -Jodie
- sportsnut72 🏈⚾️🏒🍂❄️♎️ (@sportsnut72) reported
@comcast @Xfinity wow what scammers. Move to area not with Comcast and charged a term fee. Damn should I call BBB or a local news channel? #scammers
- Russ Walker (@russ_walker) reported
Xfinity internet is up one minute, down the next. Why? All week it’s been a train wreck. Get it together Comcast. I sure wish there was a free market in broadband where I live.
- Holly Ford (@HollyAtHeart) reported
@Xfinity worst customer service ever. Misled from the beginning and they've been wrongfully charging me for months. Called multiple times; hours on the phone and still not fixed.
- WickedImpulse (@WickedImpulse13) reported
Yo @comcast y’all need to fix your ****, I didn’t take today off to sit around and not play #CallofDutyWarzone #Caldera
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