No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Boston come from postal codes 02127, 02293, 02128, 02118, 02119, 02210, 02110 and 02115.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
Full Outage Map
Advertisem*nt
What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 125,143 ratings
Thank you!
Problems in the last 24 hours in Boston, Massachusetts
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Boston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
Advertisem*nt
Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
-
TV (13%)
-
Wi-fi (12%)
-
Total Blackout (7%)
-
E-mail (7%)
-
Phone (3%)
Advertisem*nt
Live Outage Map Near Boston, Suffolk County, Massachusetts
The most recent Comcast Xfinity outage reports came from the following cities:Boston, Lynn, Medford, Cambridge, Newton, Chelsea, Jamaica Plain, Somerville, Stoneham, Salem, Brookline, Brighton, Dorchester, Everett and Arlington.
Loading map, please wait...
| City | Problem Type | Report Time |
|---|---|---|
 Boston | TV | |
| Boston | Phone | |
| Boston | Internet | |
| Lynn | Total Blackout | |
| Medford | Wi-fi | |
| Cambridge | Internet |
Advertisem*nt
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Advertisem*nt
Comcast Xfinity Issues Reports Near Boston, Massachusetts
Latest outage, problems and issue reports in Boston and nearby locations:
- Derek Bianchi (@Dbianch) reported fromSaugus, Massachusetts
What’s up with @Comcast @xfinity first my cable was out ALL DAY & then the DVR recorded the news instead of #themaskedsingerfox for the amount of $$$ it costs for service this is unacceptable #comcastoutage #xfinity
- Kevin ❄️ (@MrPinkRC) reported fromBoston, Massachusetts
I don’t think our outages were ever this bad with xfinity.... rcn yes but never xfinity
- Gillian Farquhar (@FarquharFTW) reported fromWellesley Hills, Massachusetts
@Xfinity Outages for all services since 4:00 am. This is stupid. And stop telling us to “check the app” when you know we have no Internet #CustomerService #Fail
- Elaine K. Howley (@emkhowley) reported fromWaltham, Massachusetts
Unpopular opinion: that Xfinity ET ad is a shameless pandering to nostalgia that isn’t well executed, has no point other than trying to manipulate Gen Xers, and is derivative, trite advertising. It did not make me cry. It made me vow to never use Xfinity. #fightme
- Paul McCarthy (@PaulMcC20947036) reported fromWeymouth Landing, Massachusetts
@DAZN_USA_Help I have high speed internet service through an xfinity broadband router that is a few months old. When your app kept freezing and restarting I gave up and watched a movie on Netflix using the same router. Didn’t freeze once during a 2 hr and 40 minute movie.
- 🇳🇱J. Bergeron (@jamadoria) reported fromBoston, Massachusetts
@SarahSassenach @LA_fangirl1 @Pursuitofa*good1 That stinks. Our WiFi is $50, but xfinity was charging us nearly $300 for cable, WiFi, & a land line we never used.
- Kevin ❄️ (@MrPinkRC) reported fromBoston, Massachusetts
Almost 30 hours and still no improvements with Fios service despite promises from the latest rep saying we should be fine by 8:45. Still limited internet and only 3/6 TVs. So not wasting another 8 hours chatting. I thought we left the days of sub part service when we left Xfinity
- Standing in the shoes (@mybemberyADOS) reported fromWatertown, Massachusetts
@tonetalks ADOS did! Back in the summer we said - no matter the SC verdict, Comcast will never be the same.
- Andrew Neves 🇵🇹 (@a20neves) reported fromPeabody, Massachusetts
funny when a @comcast representative comes to ur house on tuesday and says a person will come by the house to install the new package today between 10-12 and never shows up or calls, comcast will always be a scam and a corrupt company, get comcast put of peabody
- (◕‿◕✿) (@sarahdougenik) reported fromQuincy, Massachusetts
I...may not be watching season 3 of American Gods for a very very long time once it’s out. I cannot support that showrunner. I cannot support that production company. If Comcast takes Starz away, I’m definitely not going to be able to watch ANYWAY.
- Elliott Brea MD, PhD (@EJBrea) reported fromBoston, Massachusetts
Very disappointed with @verizonfios @verizon internet down and spent 3 hours on phone Maybe time to switch back to @Xfinity
- 🦦 (@1DERRiCK__) reported fromBoston, Massachusetts
I hope @Xfinity fixes this service outage thats been going on by the time the @celtics game comes on because if I can’t watch the #Celtics game tonight I might go crazy lol ..
- Phil R. (@jinzilla20) reported fromNewton, Massachusetts
.@universalhub @14thVillage @NewtonMAPatch @newtonpolice: @Comcast @Xfinity has been out since 3:30AM in Roosevelt Road area of #NewtonMA. No internet, no landlines, no ETA, or even an acknowledgment "we're aware of the problem and working on it" 😡 #ComcastOutage #ItsComcastic
- MoeDiddy12 🏀 (@Mosesjp) reported fromCambridge, Massachusetts
@RealSkipBayless So tired of watching this game on Facebook cause @comcast is down in this area 😤😤😤😤. Come on @Patriots
- Nick Gazerro (UTAH IS THE TRUE #4) (@shunnedleafsfan) reported fromNorwood, Massachusetts
@CriddleBenjamin @ESPN960 Yes, I absolutely remember the Mountain Network. In fact, the last year or two of the network, it was carried on Comcast here in MassachusettsGo back further to the days of the SportsWest network, KSL also would pick up some BYU games as well
- Swan (@sswan617) reported fromBoston, Massachusetts
Currently thinking back to a few weeks ago when the guy with Comcast support asked me when someone would be home to help me bc I couldn’t screw something into the wall and I screamed “ITS ONLY ME!!!” and hung up on him. Things are going really great for me.
- justhermom🇨🇻 (@justhermomdeas) reported fromMilton Center, Massachusetts
@sprintcare Ok like what Are we talking ..like picture storage and that kind of thing or Internet use streaming from my Xfinity app what kind of data am I consuming at what seems like such a high rate as I’ve never received this message before
- Vickie Ha (@haaviic) reported fromBoston, Massachusetts
I just got a 15 CENT bill from @Xfinity after I cancelled service. I’m tempted to send a check but I don’t want to waste a stamp 🤬
- rob c (@rcolonna) reported fromBoston, Massachusetts
comcast can go to hell for a lot of reasons, but especially for bringing e.t. back for a damn commercial.
- Dr Spydie Parker 🇭🇹 (@spydaman617) reported fromBoston, Massachusetts
When Sprint ***** up it's sir we'll take 25 dollars off the bill. When Xfinity ***** up it's ok we won't let that happen again. The sh*t happens again and again tho and the bill just gets higher
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Payton (@PSlatt97) reported
@Xfinity s monopoly on internet has to stop... How ******** the gonna just laugh when we ask why are bill went up 30 bucks and the internet cuts 3 time a week.
- Molly Fla #resist (@legalchic7) reported
@Xfinity Imagine having constant service issues & then having a promotion expire and have to pay more for crappy service. And being told there are no promos avail. at this time but to check back in 2 weeks. To constantly being told that there is an “issue in my area“ 1/
- Art Vandelay (@drazenfor3) reported
@billho888 Right now Comcast & chargers are solely focused on increasing mobile base but not bundling with internet . Plans are phenomenal and they will continue to grow that base , but its complicated . Example:charter has diff billers for core & mobile . Diff internal support as well
- Less Enthused Caps Fan (@juliejmoses) reported
Two days in a row now, my @xfinity speeds have been around 2 Mbps. I can't WFH. Now who is going to be in trouble, me or Xfinity?
- MaryPopeHandy (@MaryPopeHandy) reported
Comcast service was restored after being off for at least 12 hours yesterday in Silicon Valley (and something similar happened a month ago). Anyone know what happened? Hackers? #comcastdown #comcastoutage
- Not Hot Takes (@NotHotTakes) reported
@acer70195 @DePaulHoops They signed an agreement to start carrying the ACC Network on 11/30/2021, but no date yet to when it will be added. Just a real bang up job by the ACC to miss an entire football season and entire non-conference basketball season on Xfinity.
- Eric Sproull (@eric_sproull) reported
@NCAAVolleyball Putting these regional games only on ESPNU is ridiculous @NCAAVolleyball. We're pretty tech-savvy and subscribe to many platforms and CANNOT WATCH THESE GAMES - not on our Hulu, not on our ESPN+, and not via our Xfinity/Comcast subscription. AWFUL. Am I missing something?!?!?
- Doggo33 (@Doggo331) reported
@TruthHappens316 @RealGlenMacnow xactly...comcast worries about P.C. garbage like woman announcers implanted and statues taken down, all the while the SHEEP keep attending
- SavagePenguin (@SPenguin88) reported
Imagine @Xfinity actually having internet that works correctly for more than a day..... won't stay connected again and my 35mbs upload is .5.... They say there is no issues can't say I'm surprised they even say that when modems are fried....
- Molly Fla #resist (@legalchic7) reported
@Xfinity to having to have your equip replaced three times. To having to have service techs come out repeatedly within the first year of residency, and then CHARGE me to fix what they could not figure out on the phone, tho they reversed that undisclosed charge 2/
